Waygate Technologies is offering several Supporting Service Agreements for standard products and testing machines.

Choose Your Service Level Option

UT Standard Products

Our Supporting Service Agreement offers three types of contracts to meet your needs. The service contract for regular calibration (1 year or 2 year basis) is offered in different versions:

Basic = calibration according to manufacturer standard
Basic EN = calibration according to appropriate EN-standard (EN 12668/ISO 22232.1, EN 15317)
Extended = including free loan instrument during calibration period

UT Testing Machines

Peace of mind is always having an expert to call on to make sure you're getting the most out of your UTTM equipment. Ask us about our scalable Supporting Service Agreement (SSA) options to ensure the fastest response times to get you back up and running when there's no downtime to spare. Regardless of your industry, an SSA can be structured to meet your business objectives. Basically, our SSA options are multi-year contracts structured in 3 service levels.

Essential - includes remote service and annual UT instrument certification
Advanced - additional probe certification, system inspection, regular mechanical maintenance and immediate on-site support
Premium - additional preventive maintenance and overall machine certification according to industry standards

Benefits of Service

Regular service leads to longer lifetime of instrument and reduced repair cost and machine downtime
Discounted calibration price
Prioritization: return of instrument within maximum of 5 days
No freight charge for return of instrument
Proactive reminder when instrument is due for calibration

The Importance of Maintenance Programs for Ultrasonic Testing

Ultrasonic testing machines must be checked regularly to meet industry and quality standards. Waygate Technologies therefore offers its customers various packages tailored to their needs, which allow the status of the machine to be checked at defined times in order to be able to identify and correct defects in a timely manner.

With preventive maintenance, defects and impending machine damage can be detected in real time, thus reducing downtimes and keeping resulting production losses to a minimum. Should the machine come to an unplanned downtime, experts from our global field and remote service teams are available within the agreed response times so that your systems can resume operations as quickly as possible.

Standards support quality assurance and serve, among other things, for the safe operation of machines and quality improvement. For this reason, testing machines must also be checked regularly - mostly annually - for various industry standards, e.g., to meet the requirements of audits or the like. Waygate Technologies offers these periodic reviews to its customers as part of its SSA options. In doing so, we cater to the individual needs of our customers and arrange tailor-made packages in our SSA contracts, from annual electronics re-certifications to complete system certifications, depending on customer requirements.

Specialty Service Agreements for Ultrasonic Testing Equipment